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Unlocking an employees potential requires them to develop insight and skill build in 5 key areas. Building these 5 areas not only facilitates high performance, it initiates a pathway into future leadership roles.

Speak up: Asserting yourself, having challenging conversations, and sharing your opinions are key to building relationships, demonstrating your value and building your brand. However, a lack of communication will mean others questioning your value.

Get it done: To have impact and immediately showcase your value, you must deliver. Knowing how to manage your time, prioritise effectively, problem solve and make good decisions.

As a team: Organisations can no longer survive with siloed workers, collaboration is key. Learning how to collaborate effectively using emotional intelligence and understanding the personality styles of others sets the foundation.

Good attitude: Success correlates with attitude, not personality or skill set. Attitudes can be learnt and an Exemplary Employee will spend considerable time nurturing this. A good attitude will assist team members in being resilient, innovative, collaborative and accountable.

Bold brand: To build and expand your reputation in an organisation, you must create a brand that is effective and visible. Understanding our brand further facilitates our ability to influence and persuade others, moving from an individual contributor to a business partner.

Reaching your potential and becoming a Masterful Manager requires 6 key attributes. Employees believe it essential to trust their leaders and it is the responsibility of the leader to build, maintain and repair the trust of the relationship.

Masterful Managers are resilient. They function effectively and consistently even in the face of challenges. They seize opportunities to grow at all times and demonstrate their tenacity, perseverance and grit to their team.

Empowering staff is key to the success of any business; it utilises the power of your human capital. A Masterful Manager is adept at providing their team with the confidence and autonomy to be their best.

Masterful managers need to get the best from their staff, senior leadership, and stakeholders to satisfy their customers. To achieve this they need to be influential at all levels and leverage this impact where necessary.

Business survival relies on creativity and innovation to meet the ever changing demands of a complex and fast moving world. A Masterful Manager will nurture and release their own and their teams innovative skills, encouraging creativity and forward leaning cultures.

Masterful Managers build credibility with those around them by being consistent in their delivery and holding their team members to the same high standards they demonstrate. Delivery is key to success, this is how leaders create it.